{"id":46547,"date":"2021-09-01T10:20:15","date_gmt":"2021-09-01T10:20:15","guid":{"rendered":"https:\/\/staging.joyn.eu\/je-ne-recois-pas-de-mail-pour-reinitialiser-mon-mot-de-passe-que-faire\/"},"modified":"2021-10-25T08:13:18","modified_gmt":"2021-10-25T08:13:18","slug":"im-not-receiving-an-email-to-reset-my-password-now-what-do-i-do","status":"publish","type":"post","link":"https:\/\/staging.joyn.eu\/en\/im-not-receiving-an-email-to-reset-my-password-now-what-do-i-do\/","title":{"rendered":"I\u2019m not receiving an email to reset my password. Now what do I do?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"46547\" class=\"elementor elementor-46547 elementor-41026\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fcb5919 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcb5919\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67975e1\" data-id=\"67975e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7e500d elementor-widget elementor-widget-text-editor\" data-id=\"f7e500d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;There can be several reasons for this:\\n\\n\u2022 Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.\\n\u2022 You may have made a typo when entering your email address. To solve this, we recommend sending an email to hello@joyn.eu with the correct email address that can be linked to your account and your card number(s).\\n\u2022 Are you sure you already had a Joyn account at the email address you entered? If your email address is not yet linked to an account, we will of course not be able to send you a new password.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:7041,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Arial&quot;}\">There can be several reasons for this:<br \/><br \/>\u2022 Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.<br \/>\u2022 You may have made a typo when entering your email address. To solve this, we recommend sending an email to hello@joyn.eu with the correct email address that can be linked to your account and your card number(s).<br \/>\u2022 Are you sure you already had a Joyn account at the email address you entered? If your email address is not yet linked to an account, we will of course not be able to send you a new password.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>There can be several reasons for this: \u2022 Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.\u2022 You may have made a typo when entering your email [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[273,289],"tags":[],"class_list":["post-46547","post","type-post","status-publish","format-standard","hentry","category-centre-daide-en","category-mon-compte-joyn-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I\u2019m not receiving an email to reset my password. Now what do I do? - Joyn<\/title>\n<meta name=\"description\" content=\"There can be several reasons for this:\u2022 Check whether the email has ended up in your spam box. 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