I haven’t received a registration or activation email. Why not?
You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired
How do I create a Joyn account?
The easiest way is to download the Joyn app on your smartphone and follow the steps below. 1. Enter your email address.2. Choose a password (at least 6 characters).3. Press ‘Regi
What is a Joyn account?
A Joyn account is your personal profile, where the data entered by you is collected. The account also gives you an overview of your points balance with each merchant visited, and y
How can I unblock my Joyn card?
Accidentally blocked your Joyn card? You can simply unblock it in the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’.3. Select ‘My cards
How can I block my Joyn card?
You have lost your Joyn card and want to block it? You can simply resolve this with the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’. 3.
I lost my card, now what do I do?
That’s annoying … Fortunately, you can easily recover the points from a registered card. This is how: 1. Download the Joyn app on your smartphone.2. Log in with the email a
My Joyn card is broken, worn out or has stopped working. Now what do I do?
That’s annoying … Fortunately, you can easily recover the points from a registered card. This is how: 1. Download the Joyn app on your smartphone.2. Log in with the email a
I get a message that my card is already linked to another email address. Now what do I do?
When you get this message, it means you are trying to scan a card that is already registered under the email address of another Joyn user. If the intention still is to 1. Open the
Can I link multiple cards to my Joyn account?
Yes, you can! To link multiple cards to an account, you must register all cards at the same email address. This is very easy with the Joyn app: 1. Press ‘Tap to scan QR code’.2
