How do I create a reward in the Joyn merchant portal?
To create a reward, complete the steps below: To create rewards, go to the Joyn merchant portal (business.staging.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+
How should a customer redeem a reward?
Has your customer saved enough points? In that case, he can redeem one of the rewards you offer. To do so, complete the steps below: Open the Joyn Business App. Your customer scans
What if my customer cannot redeem a reward?
If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration
How do I notify my customers of a new reward?
When you offer or introduce a new reward, you naturally want to let all your customers know as soon as possible. You can instantly share this with all your customers who use the Jo
How do I adjust a reward?
It’s certainly not a bad idea to adjust your rewards every now and then. To adjust rewards, go to the Joyn merchant portal (business.staging.joyn.eu) and log in.Open the ‘Rewar
Is adjusting your rewards every now and then wise?
It’s certainly not a bad idea to adjust your rewards every now and then. After all, variety is the spice of life.
How do I activate an inactive reward?
To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.staging.joyn.eu) and log in. Open the ‘Rewards’ tab.
How do I deactivate a reward?
To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.staging.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the
Why should I deactivate a reward?
There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.